General terms and conditions of business

      • scope
         These general terms and conditions apply to all deliveries from Teddy Licht to consumers.
        A consumer is any natural person who enters into a legal transaction for a purpose that is predominantly neither commercial nor self-employed.
      • contractor
         The purchase contract is concluded with Teddy Licht owner: Daniel Destici, Merkenstraße 43 i, 22117 Hamburg
      • conclusion of contract
        • The presentation of the products in the online shop does not constitute a legally binding offer, but only an invitation to place an order.
        • By clicking the [Buy/order with costs] button, you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order with an order confirmation email immediately after receipt of your order.
      • right of withdrawal
        • If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or self-employed professional activity), you have a right of withdrawal in accordance with the statutory provisions.
        • If you, as a consumer, make use of your right of withdrawal according to Section 4.1, you have to bear the regular costs of the return.
        • For the rest, the regulations that are reproduced in detail in the following apply to the right of withdrawal

          Cancellation policy¹

          right of withdrawal

          You have the right to withdraw from this contract within fourteen days without giving any reason.

          The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

          In order to exercise your right of withdrawal, you must inform Teddy Licht, Merkenstraße 43 i 22117 Hamburg and, if available, kontakt@teddylicht.de by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) about your decision to withdraw from this contract to revoke, to inform. If you make use of this option, we will immediately send you (e.g. by e-mail) confirmation of receipt of such a revocation.

          To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

          Consequences of revocation

          If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

          You have the goods immediately and in any event not later than fourteen days from the day on which you inform us of the cancellation of this contract, to us or to (here may be the name and address of the person authorized by you to accept the goods insert) to be returned or handed over. The deadline is met if you send back the goods before the period of fourteen days has expired.

          You bear the direct costs of returning the goods.

          You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
      • Items excluded from revocation
         All items that are manufactured individually for customers after the order has been completed are non-returnable. These are items where the colour, size and font or personalization such as name, slogan and/or number are specified.
        According to § 312g Para. 2 No. 1 BGB, the consumer has no right of withdrawal if goods are ordered that are not prefabricated and for the production of which an individual selection or determination by the customer is decisive or which are clearly tailored to the personal needs of you as a Consumers are tailored (customer specification).
        The personalized goods are economically worthless for the seller after production insofar as the subsequent sale becomes impossible due to the customer specification and the resulting individual production.

        - End of revocation -

         ( ¹ This cancellation policy does not apply to the separate delivery of goods.)
    • prices and shipping costs
      • The prices stated on the product pages include statutory VAT and other price components.
      • In addition to the stated prices, we charge a flat rate of €4.20 per order for delivery within Germany. The shipping costs will be clearly communicated to you again on the product pages, in the shopping cart system and on the order page.
      • When paying by cash on delivery, no additional fee is due, which the deliverer charges on site. There are no other taxes or costs.
  • product
  • This is not a toy.
    • Delivery
      • Delivery is only within Germany with DHL and Hermes.
      • Processing an order can take 1-2 business days. The delivery time can take up to 2-4 working days. Any deviating delivery times are indicated on the respective product page.
      • payment
        • Payment can be made either in advance or cash on delivery, Paypal and other credit card payment methods
        • If you choose the payment method in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.

              • Credit card
                When you place your order, you send us your credit card details at the same time.
                After your legitimation as the legitimate cardholder, we will request your credit card company to initiate the payment transaction immediately after the order has been placed. The payment transaction is carried out automatically by the credit card company and your card is charged.

                PayPal
                During the ordering process, you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment order to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction.
                The payment transaction is carried out automatically by PayPal immediately afterwards. You'll get more information during the ordering process.

                PayPalPlus
                As part of the PayPal Plus payment service, we offer you various payment methods as PayPal services. You will be redirected to the website of the online provider PayPal. There you can enter your payment data, confirm the use of your data by PayPal and the payment instruction to PayPal.

              • Invoice via Klarna, financing via Klarna

            • Purchase on account via Klarna
              In cooperation with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm, Sweden, we offer you purchase on account as a payment option. Please note that Klarna invoices are only available for consumers and that payment must be made to Klarna in each case. When purchasing on account with Klarna, you always get the goods first and you always have a payment period of 14 days. The complete terms and conditions for purchase on account can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0

              Financing via Klarna
              In cooperation with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm, Sweden, we offer you the installment purchase as a payment option. Please note that Klarna installment purchase is only available for consumers and that payment has to be made to Klarna.
              With Klarna's financing service, you can flexibly pay for your purchase in monthly installments of at least 1/24 of the total amount (but at least €6.95). Further information on Klarna installment purchase including the general terms and conditions and the European standard information for consumer credit can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/account

            • Immediately by Klarna
              After placing the order, you will be redirected to the website of the online provider Sofort GmbH, where you can confirm the payment order. This creates the contract with us.

      • If you have chosen the PayPal payment method, you must be registered there in order to be able to pay the invoice amount, or you must first register and authenticate yourself with your access data. The payment transaction is carried out automatically by PayPal immediately after confirmation of the payment order. You'll get more information during the ordering process.

        If you have chosen the credit card payment method, you do not have to be registered with PayPal in order to be able to pay the invoice amount. The payment transaction will be carried out by your credit card company at the request of PayPal immediately after the payment order has been confirmed and after your legitimation as the legitimate cardholder, and your card will be debited. You'll get more information during the ordering process.

        Immediately
        After placing the order, you will be redirected to the website of the online provider Sofort GmbH. In order to be able to pay the invoice amount via Sofort, you must have an activated online banking account with PIN/TAN procedure for participation in Sofort, identify yourself accordingly and confirm the payment order to us. You'll get more information during the ordering process. The payment transaction will be carried out immediately afterwards by Sofort and your account will be debited.

    • retention of title
      • The goods remain our property until full payment has been made.
    • dispute resolution
      • The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a point of contact for the out-of-court settlement of disputes relating to contractual obligations arising from online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are willing to participate in a dispute settlement procedure before a consumer arbitration board to settle disputes with consumers or are obliged to do so in accordance with XXX (statement of the legal norm or contractual agreement). The responsible consumer arbitration board is: Universal Arbitration Board of the Federal Center for Arbitration eV, Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de. To settle the disputes mentioned, we will participate in a dispute settlement procedure before this body.

        Alternatively:
        The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a point of contact for the out-of-court settlement of disputes relating to contractual obligations arising from online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board.